Net Promoter Score (NPS), CSAT, Customer Effort Surveys in Marketo

By Wootric

Measure and boost customer happiness with Wootric.

About

Send CX surveys from within Marketo to collect crucial feedback from prospects and customers. 

Enhance customer intelligence by bringing survey responses to Marketo records.Personalize nurturing when records are enriched with NPS, CSAT and CES feedback comments. Improve retention by identifying at risk customersIncrease referrals when you identify and activate brand advocates.

Wootric | Customer Experience survey platform for Marketo

Features

SURVEY YOUR CUSTOMERS

Send a survey via email to customers from within Marketo, or install Wootric in your web or mobile app. -Customizable NPS, CSAT & CES surveys

ALIGN TEAMS AROUND CUSTOMER LOYALTY

Ensure that important info about your customer is available in real-time. Close the loop with customers.

ACTIONABLE FEEDBACK THAT IS EASY

Use our email template to trigger surveys within Marketo, install our Javascript snippet for in-app surveys, or use our SDK for mobile.

Max Limit (6 Features)

Integration

How it works: 

1. Sign up for Wootric. 

2. Download the Marketo survey template 

3. Upload template to Marketo  

4. Launch your email survey campaign to a list, or trigger surveys based on events. 

5. Responses appear in Wootric dashboard and Marketo records. Analyze your aggregate scores like NPS, CSAT or CES and qualitative feedback in Wootric.

6. Close the loop with individual customers in Wootric or Marketo.  

Get Started

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