Gainsight Customer Cloud
Business success requires customer success. Discover how every function in your company can benefit from being more customer-centric.
The Gainsight Customer Cloud brings together all the technology you need to ensure your customers easily adopt your products and achieve their desired outcomes with your company.
Orchestrate the customer journey across every function and create clients for life by delivering great outcomes at scale.
Combine deep SaaS product analytics with personalized in-app engagements to deliver exceptional user experiences.
Capture feedback, close the loop with respondents, and discover insights to ensure an exceptional customer experience.
An open platform that acts as a central hub for customer data systems and provides actionable insights to every employee to make better decisions in service of the customer.
Scale revenue growth through whitespace analysis, upsell and cross-sell playbooks, and streamlined renewals processes.
The Gainsight Customer Cloud extends the visibility and reach of you customer facing teams to ensure your customers adopt your product and achieve their desired outcomes. In addition to bidirectional integrations with marketing automation platforms such as Marketo, customer teams can also use Gainsight to send automated email templates to nurture advocates, guide users within your product to increase adoption and retention or initiate upsell cycles.
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- Customer360 View
- Health Scorecards & Playbooks
- Product Analytics
- In-App Guides & Surveys
Customer Intelligence & Data Science
UK + Ireland
By using Gainsight, I've been able to take our team which was traditionally very reactive and turn them into a team that's proactive.ROELF KUITSE, Customer Success, imprivata