top banner image

PingPilot

PingPilot  |  Applications
PingPilot creates human connections between companies and customers by automatically routing customers to dedicated agents using voice, SMS, and chat.
Marketo Integrated
See Details
Main Features
  • Mobile Communications at Scale
  • Modern Communication Channels
  • Real-time Marketo Integration
  • Flexible Pricing for All Teams

PingPilot is an all new software service that helps create and foster a stronger, more human connection between companies and their customers by automatically routing customer interactions to the same dedicated agent using voice, SMS, and live chat channels.

How amazing would it be to have a communication platform that’s completely dedicated to building customer relationships? We’re talking about an application that earns connections that are more meaningful, more personal, and more productive. Not to mention, it has the potential to make your job 10x easier and 1000x more fluid by letting your customers get in touch with you anywhere, using their communication method of choice.

That’s what PingPilot is all about. It helps you create and foster human interactions. If that’s what you’re looking for, out there in this vast digital universe, you’ve landed in the right place.

Marketo Integration

With our Marketo integration you can enable your team to share PingPilot Signal customer interaction data directly into your Marketing stack to help your CX Reps convert Marketing Qualified Leads into Customers.

Each integration is created to break down silos in cross-channel communications and allow your business complete visibility to the customer experience.

  • Marketo can help build valuable context into your PingPilot customer timelines.
    When customers engage with PingPilot signals, your PingPilot app searches your Marketo database for matching information and merges it into PingPilot customer timelines.
  • Your CX Reps can alter customer lead statuses and pass the data right into Marketo.
  • Each interaction your customers have with a PingPilot Signal is transmitted to your Marketo instance, so teams share valuable CX information throughout the entire exprience.

The full PingPilot + Marketo Integration guide can be found here: https://pingpilot.com/integrations/guides/marketo