ContactWorld for Salesforce
- Route calls on lead score
- Click to dial
ContactWorld for Salesforce and Marketo
NewVoiceMedia's ContactWorld for Salesforce platform is a secure, resilient and personalised business telephony solution, harnessing the incredible power of the customer and lead information held in Salesforce.
Using Marketo with ContactWorld for Salesforce provides you with a powerful tool for your marketing and sales teams to communicate effectively with your customers and leads, providing unique analytics, call planning and routing capabilities. Recognise your customers and leads on inbound calls and create more successful outbound telemarketing campaigns.
Join NewVoiceMedia's customers in a true cloud, multi-tenant contact centre and take advantage of fast, flexible and scalable contact centre capabilities that would normally be complicated, expensive and slow to acquire, integrate and use. The ContactWorld for Salesforce platform provides a market leading 99.999% SLA, and processes hundreds of millions of calls, for thousands of agents working across the globe.